1. 如何報名參加「發現紅花嶺郊野公園」遠足挑戰?
   活動費用全免，參加者需以手提電話號碼及自訂密碼於活動網站建立賬戶，然後到訪紅花嶺郊野公園開始遠足挑戰。
2. 我已建立賬戶，下一次是否可自動登入?
   於註冊/登入頁，輸入已登記的手提電話及密碼，再按✔保持登入，在打卡站點即場啟動手提電話的位置資訊功能，掃描登記站點的二維碼，便可保持登入狀態。

3. 如何得知站點的位置?
   站點位置可於挑戰站點介紹頁面查看，可點選地圖上的站點細看每站點的介紹。於分頁右上角打卡標示的下方，點選“在地圖上開啟”，該打卡點將於手機的地圖應用程式，或瀏覽器版本的地圖中顯示。
4. 需根據站點的編號順序完成嗎?
   不用。參加者可因應個人體能及遠足經驗計劃行程，完成活動。
5. 為什麼打卡不成功?
   原因可能是以下其中一個：
   
   1. 未有開啟手機「位置資訊功能」
      i) iPhone電話設定:查看電話「設定」→「私隱」→「定位服務」→「開啟」
      ii) Android 電話設定 (電話設定或會因個別手機型號而有所差別): 查看電話「設定」→ 「位置」→「開啟」
      iii) HUAWEI 電話設定 (電話設定或會因個別手機型號而有所差別): 查看電話「設定」→「定位服務」→存取我的位置資訊→「開啟」
   2. 你的電話設定未有授權瀏覽器使用手機的「位置資訊功能」(GPS)
      如需授權瀏覽器使用手機的「位置資訊功能」，請於電話「設定」功能開啟相關瀏覽器使用手機的「位置資訊功能」(GPS) 權限，然後再重新掃描QR code及登入。
      iPhone電話設定: 查看電話「設定」→「私隱」→「定位服務」→你所使用的瀏覽器(Safari/ Google Chrome/ 或其他瀏覽器)內有否設定了允許取用位置「使用App時」/「總是」。
   3. 你曾在同一站點記錄位置資訊 - 每個站點均設有獨一無異的二維碼，如你的賬戶已於較早前紀錄了站點為已完成，便不能再次打卡，你於活動網站登入自己的活動帳戶，於「查閱紀錄」頁面，查看系統是否已紀錄完成此站點。
   4. 你已使用了這部手提電話記錄同一站點 (畫面出現了「電話已被其他帳戶使用」) 。每次掃描二維碼記錄位置後，系統會鎖定手提電話的位置資訊，故參加者無法使用同一手提電話登入多於一個帳戶記錄位置資訊。
   5. 「位置資訊功能(GPS)」或流動電話網絡不穩定
      嘗試關掉手機的位置資訊(GPS)定位服務或流動電話網絡，並再重新開啟，等待信號接收穩定，再掃描QR code及登入。如因網絡或技術問題未能打卡，可拍下與站點的合照及記下拍攝時間，再將相關照片及打卡時遇到的情況，電郵至[email protected]
6. 我可以查閱個人紀錄嗎?
   可以，只要登入活動網站，選擇「查閱紀錄」便可。

7. 如何領取獎品?
   主辦單位會於活動完結後以WhatsApp通知參加者領取獎品詳情(內地參加者將以WeChat聯絡)，領取獎品安排亦會稍後於活動網站公布。
8. 在活動完結後，如何保存個人紀錄?
   活動完結後，有關網站將會關閉，參加者需於2025年4月30日或之前在活動網站「查閱紀錄」的「電子證書」中下載活動證書。

如有任何其他查詢，可致電WhatsApp (+852) 6994 7645/ WeChat (+86) 18420455276或將問題及登入時的手提電話號碼電郵至[email protected]

1. How do I sign up for the “Discovering Robin's Nest Country Park (RNCP)” Hiking Challenge?
   Participation in the event is free of charge. Participants only need to create an account on the event website using their mobile phone number and a custom password, and then visit RNCP to start the hiking challenge.
2. I've already created an account, can I automatically log in next time?
   On the registration/login page, enter your registered mobile phone number and password, then tap ✔ to stay logged in. When you arrive at a check-in checkpoint, activate your mobile phone's location services, scan the QR code at the checkpoint, and you'll remain logged in.
3. How do I find the locations of the checkpoints?
   The locations of the checkpoints can be viewed on the Challenge Checkpoint Introduction page. Click on a checkpoint on the map to see its detailed introduction. Below the check-in icon on the top right corner of the page, click “Open in Maps” to display the check-in point on your phone's map app or browser-based map.
4. Do I need to complete the checkpoints in numerical order?
   No. Participants can plan their itinerary based on their physical fitness and hiking experience to complete the event.
5. Why can't I check in?
   Possible reasons include:
   
   1. Your phone's “Location Services” are not enabled.
      i) iPhone Settings: Go to “Settings” → “Privacy” → “Location Services” → “Enable”
      ii) Android Settings (may vary by device): Go to “Settings” → “Location” → “Enable”
      iii) HUAWEI Settings (may vary by device): Go to “Settings”→“Access my location”→“Enable”
   2. The browser has not been authorised in your phone's settings to use the “Location Services” (GPS).
      To authorise the browser, go to your phone's “Settings” and enable the browser's permission to use “Location Services” (GPS). Then, scan the QR code again and log in.
      iPhone Settings: Go to “Settings” → “Privacy” → “Location Services” → check if your browser (Safari/Google Chrome/other browsers) is set to “Only While Using the App” or “Always Allow”.
   3. You have already recorded your location at this checkpoint. Each checkpoint has a unique QR code. If your account has already marked this checkpoint as completed, you cannot check in again. Log in to your event account on the event website and check “View Records” to see if the checkpoint has been recorded as completed.
   4. You have already recorded your location at this checkpoint. Each checkpoint has a unique QR code. If your account has already marked this checkpoint as completed, you cannot check in again. Log in to your event account on the event website and check “View Records” to see if the checkpoint has been recorded as completed.
   5. “Location Services (GPS)” or mobile network connection is unstable.
      Try turning off your phone's Location Services (GPS) or mobile network, then turn it back on. Wait for a stable signal, then scan the QR code again and log in. If you are unable to check-in due to network or technical issues, please take a photo with the checkpoint panel, and email the photo, time that the photo was taken and the issues encountered to [email protected]
6. Can I view my personal records?
   Yes, simply log in to the event website and select “View Records”.

7. How do I claim my prize?
   The Organiser will notify participants via WhatsApp the details about prize collection after the event ends (Mainland China participants will be contacted via WeChat). Prize collection arrangements will also be announced on the event website in due course.
8. How do I save my personal records after the event ends?
   After the event ends, the website will be closed. Participants need to download their activity certificate from the “E-Certificate” section of “View Records” on the event website on or before 30 April 2025.

For any other inquiries, please call WhatsApp (+852)6994 7645 / WeChat (+86) 18420455276 or email your questions and registered mobile phone number to [email protected].